Privacy Policy

​All personal information, files and verbal discussion that take place inside the clinic, is confidential.

Personal Information is, but not limited to:

Any information that relates to ones personal characteristics, health, activities and views. Business information is different, it is NOT personal, and therefore is not protected by privacy legislation.

Why We Collect Personal Information

The primary purpose of collecting personal information is to provide each client with the best care available. Personal information is used to help assess each individuals health needs, and advise them of their best options, and to protect both client and therapist.

Information We Collect

• Health History
• Family history
• Physical Condition

Third Party Payments

Many services provided to our clients, can be paid for by third parties (insurance). These third parities often require clients consent or legislative authority, in order for us to direct bill, and disclose information to them

Client Files

Should a client require information or have questions about their files, we, as required by the CMTO keep all client files for a minimum of 10 years from their last appointment. 

Protecting Personal Information

To insure the protection of personal information we:

• Keep paper information in a secure and locked filing cabinet.
• We provide electronic hardware that is safe coded with passwords
• Paper information is only transmitted through sealed, addressed envelopes and/or boxes 

College of Massage Therapy of Ontario

1867 Yonge Street, Suite 810, Toronto, ON M4S 1Y5
1-800-465-1933
www.cmto.com